Business Telephony Solutions

Today's increasingly competitive marketplace poses a challenge for companies to rethink how they do business and communicate. Adoption of new technologies enabling them to grow, be more efficient and compete more effectively is a must. Performance Solutions understands that solutions required to achieve these goals must deliver tangible benefits with a sound return on any investment. Designed to help your company gain a competitive edge, IPFX simplifies management, reduces operating costs, improves customer service and increases revenues by expanding market reach.

How does IPFX achieve this ambitious goal? In developing IPFX, Performance Solutions has converged 10 key communication capabilities into a single, affordable, unified appliance that enables companies to focus on running a business rather than technology!

The 10 communication capabilities provided by IPFX include:

IP Phone System - IP Phones, PC Soft-phones and Video all powered with Session Initiation Protocol (SIP)
PC Operator Console
Desktop applications - Voicemail, Unified Messaging, and Presence Plus for Lotus Notes and Microsoft Outlook
Voice Processing - Auto Attendant & Interactive Voice Response (IVR)
Contact Centre - Multimedia & Web
Computer Telephony Integration (CTI)
Converged Voice & Data Infrastructure
High speed Internet Access, Security Firewall & Virtual Private Network (VPN)
Unified Management Console for managing the entire system

Finally a system that takes the best components available, fuses them together using a true open standard, delivering a winning solution to you the customer. IPFX includes Switches, Routers and Phones from Cisco, Servers from IBM, Session Initiation Protocol (SIP) for open communications and Applications from Performance Solutions leading Vision Enterprise suite. The promise of openness, flexibility and agility has finally been delivered.

UNIVERGE: Enterprise Networks and Applications that Work Harder and Smarter Together In a challenging and competitive business environment, organisations are searching for ways to increase productivity, deploy resources more efficiently and get the most from their technology investment, all within a secure, reliable IT network environment.

UNIVERGE is NEC's IP architecture that combines products, applications and services to deliver a comprehensive communications solution designed to meet business needs. UNIVERGE offers customers the flexibility and scalability to deploy the IP communications and applications they need without compromising on quality, features or functionality.

UNIVERGE unifies multimedia networks and enables robust business solutions.

UNIVERGE utilises an open, standards-based IP architecture, ensuring interoperability with other broadband media, IT equipment and applications. It also enables seamless and mobile communications in a multi-network environment.